Contact us
A real person, every time you call.
Member services
Three ways to reach us.
Member services
(253) 555-0188
24/7 lost card, 9a\u20136p general
hello@cascadecommons.coop
Replies within one business day
Headquarters
1410 Pacific Avenue, Tacoma, WA 98402
Flagship branch & member services
Branch hours
Monday–Friday 9:00a–6:00p · Saturday 9:00a–2:00p
See branch page for variation
Secure message
For anything that involves account numbers, balances, or personal information, please send a secure message from inside the member app or online banking. Standard email is not encrypted.
Fraud reporting
To report a lost or stolen card or suspected fraud, call our 24/7 line at (253) 555-0188 immediately. Cascade Commons will never ask for your full card number, PIN, online banking password, or one-time passcode by phone, text, or email.