Service area
Greater Cincinnati & Northern Kentucky.
15 cities
covered across OH and KY
62 min
average emergency response
24 / 7
live dispatch, every day
18 yrs
serving greater Cincinnati
Coverage cities
15 cities. One crew you can count on.
Response times shown are typical for emergency calls. Routine service windows are scheduled at your convenience.
Cincinnati
ZIP 45202
Our home base. Fastest response in the metro.
Mason
ZIP 45040
Major Warren County presence with dedicated north-suburb truck.
West Chester
ZIP 45069
One of our highest-volume service corridors.
Blue Ash
ZIP 45242
Commercial and residential served equally.
Hyde Park
ZIP 45208
Established neighborhood with many older systems we know well.
Anderson Township
ZIP 45230
Full residential coverage including newer subdivisions.
Loveland
ZIP 45140
Eastside coverage including Symmes Township corridor.
Montgomery
ZIP 45242
Covered under Blue Ash truck zone.
Florence KY
ZIP 41042
Full Northern Kentucky coverage.
Covington KY
ZIP 41011
Just across the river; treated like any Cincinnati call.
Kenwood
ZIP 45236
Fast access from our Reading Road shop.
Madeira
ZIP 45243
Residential and light commercial.
Symmes Township
ZIP 45140
Covered under Loveland truck zone.
Norwood
ZIP 45212
Closest suburb to our Reading Industrial location.
Oakley
ZIP 45209
Mixed residential and commercial neighborhood.
Our coverage zone
North to Mason. South to Covington.
Our service territory spans roughly 40 miles north-to-south and 30 miles east-to-west, covering the greater Cincinnati metro and the Northern Kentucky river cities. We maintain dedicated trucks in the north (Mason/West Chester), east (Loveland/Anderson), and central (Reading/Hyde Park) corridors so no customer is ever far from a Northstar tech.
- Northern corridor: Mason, West Chester, Symmes Township
- Eastern corridor: Loveland, Anderson Township, Madeira
- Central corridor: Cincinnati, Hyde Park, Kenwood, Norwood, Oakley
- Blue Ash / Montgomery zone covering I-71 corridor
- Northern Kentucky: Florence, Covington, and surrounding areas
Greater Cincinnati Service Area
Interactive map coming soon
Mason
West Chester
Blue Ash
Cincinnati
Norwood
Hyde Park
Covington
Florence
Loveland
Anderson
How our coverage works
Fast because we're close.
Dedicated zone trucks
We do not dispatch from a single central location. We maintain zone trucks parked in the north, east, and central corridors overnight so the nearest tech is already close to you when you call.
True 24/7 coverage
Emergency dispatch is available every day of the year with no additional emergency or after-hours fee for plan members. Non-members pay a standard rate regardless of time of day.
Not on the list? Call anyway.
Our 15-city list covers our primary zones. We regularly serve neighboring communities not on this list. Call us at (513) 555-0142 and our dispatcher will tell you honestly whether we can reach you and when.
Northern Kentucky coverage
We are fully licensed in Kentucky and cover Florence, Covington, and surrounding Northern Kentucky cities at the same rates and service standards as Ohio customers. No cross-river premium.
Ready to schedule?
We're probably already in your neighborhood.
Call our 24/7 dispatcher or book online. A real human confirms your appointment within the hour.
Serving 15 cities across greater Cincinnati and Northern Kentucky since 2006.