Industries we serve
Every industry cleans differently. We clean accordingly.
Industry profile
Class A office towers
BOMA-aligned service for multi-tenant high-rises.
Multi-tenant buildings operate under strict BOMA standards, security protocols, and tenant-relations pressure. Our crews check in through security, use freight-only elevators, and follow a building-specific scope for each tenant suite.
Performance metrics
Industry-specific protocols
- Security badge check-in and out with log submission to building management
- Freight elevator scheduling coordinated with property manager
- Per-suite scopes with tenant-customizable add-on options
- BOMA Experience Exchange Report (EER) documentation support
- Green building reporting for LEED O+M credit tracking
- Monthly quality scorecard shared with both tenant and property manager
Industry profile
Medical and dental clinics
OSHA-trained crews. Color-coded systems. Zero shortcuts.
Infection control in a medical environment is not about appearances. We use hospital-grade chemistry, color-coded microfiber that never crosses zones, and crews trained on OSHA bloodborne pathogen standards.
Performance metrics
Industry-specific protocols
- OSHA 29 CFR 1910.1030 bloodborne pathogen training for all healthcare crew members
- Color-coded microfiber and mop system: red for restrooms, blue for patient areas, yellow for labs
- EPA List N hospital-grade disinfectants on all clinical surfaces
- Sharps and biohazard awareness training (disposal handled by licensed hauler)
- HIPAA-aware scoping: cleaners do not interact with patient records or charts
- Documentation of disinfectant lot numbers and dwell times on request
Industry profile
Industrial and warehouse
Safe scheduling around your operations. Not the other way around.
Industrial facilities operate around the clock, and cleaning can't stop production. We schedule forklift-safe sweeper passes, dock and break-room programs, and mezzanine high-dusting during planned downtime.
Performance metrics
Industry-specific protocols
- Forklift-safe scheduling: crews hold position during active lift operations
- Industrial sweeper passes for concrete aisles and dock areas
- High-dusting of racking, mezzanines, and overhead structures on lifts
- Break-room, locker-room, and office cleaning on separate schedules from production floor
- Spill kit staging and minor spill response (non-hazmat)
- OSHA forklift-safe zone marking during cleaning operations
Industry profile
Schools and universities
Cleaning-for-health methods on student-occupied campuses.
Student health starts with the environment. We use ISSA Cleaning for Health protocols and Green Seal GS-37 chemistry on all academic accounts, with scheduling designed around class periods, events, and break periods.
Performance metrics
Industry-specific protocols
- ISSA Cleaning for Health framework applied to all academic accounts
- Green Seal GS-37 chemistry in all occupied areas
- HEPA-filtered vacuums on all carpeted surfaces to reduce allergen load
- Scheduling coordinated with registrar calendar: finals, move-in, move-out, breaks
- Gym and locker-room antimicrobial program for high-contact surfaces
- Monthly reporting shared with facilities director and district administration
Industry profile
Banks and financial offices
Background-checked, bonded, and security-vetted.
Financial institutions require the highest level of background screening, bonding, and key-control discipline. Every cleaner on a banking account is vetted against financial-crime databases and operates under a unique alarm code.
Performance metrics
Industry-specific protocols
- Enhanced background check including financial-crime and fraud database screening
- Unique alarm codes issued per employee, audited monthly
- Medeco master key-control with daily log submitted to facilities
- Vault and teller-area cleaning under two-person rule when required
- No personal electronic devices in restricted areas
- Annual re-screening of all financial-account crew members
Industry profile
Tech and creative studios
Quiet, low-fragrance, and invisible during office hours.
Open-plan tech offices and creative agencies need quiet day porters, fragrance-free chemistry, and teams who understand that server rooms, demo areas, and client meeting spaces each have different requirements.
Performance metrics
Industry-specific protocols
- Fragrance-free, low-VOC chemistry across all surfaces
- Server room and data center cleaning with anti-static protocol
- Day porter discretion training: quiet movement, no disruption during video calls
- Conference room reset with AV cable management
- Kitchen and pantry reset three times daily in high-traffic studios
- Green cleaning documentation for ESG reporting
The people behind the protocols
Industry protocols only work when the crew follows them. Ours does.
Every industry-specific protocol starts with crew training. Healthcare crews complete OSHA bloodborne pathogen certification. Industrial crews complete forklift-safe zone training. Financial crews receive enhanced background screening. Nobody walks into a specialized account without the training specific to that environment.
- 40-hour onboarding before first shift on any account
- Industry-specific certification layered on top
- Same crew assigned long-term for consistency
- Supervisor on-site for first three nights on new accounts
Client voices
Across every industry we serve.
"We switched from a national to Polara two years ago. Our complaint tickets dropped 80% and the building actually smells clean for the first time in years."
Janelle Roberts
Property Manager, Lakeshore Tower
"Their day porters are part of our team. Our patients comment on how spotless the lobby and restrooms are — that matters in healthcare."
Dr. Marcus Hall
Clinic Director, Riverwest Health
"Audit-ready every quarter. Their scorecards and photo documentation make my BOMA inspections painless."
Sue Park
Director of Operations, Foundry Place
Your industry has specific needs. We have specific programs.
Schedule a walk-through and we will show you the scope built for your building type.