Managed IT
Your full IT department, on a flat per-user fee.
24/7 monitoring, patching, endpoint management, asset lifecycle, and onsite support across all your offices. Predictable monthly cost, no surprises.
24/7 Security Operations Center · Boston, MA
(617) 555-0192
Meridian Helix is a managed IT and cybersecurity partner for mid-market businesses across New England. Predictable monthly cost. 24/7 SOC. Zero client breaches under our MDR.
11 yrs
In business
<47s
Helpdesk pickup
0
Client breaches
Endpoints monitored
12,408
+38 today
Threats blocked / 24h
47,219
Last: 3m ago
Patches applied / 7d
1,872
98.4% compliant
Tickets open
12
SLA 100%
Threats blocked · 24h
Certified, audited, and accredited
Services
Your full IT department, on a flat per-user fee.
24/7 monitoring, patching, endpoint management, asset lifecycle, and onsite support across all your offices. Predictable monthly cost, no surprises.
Detect, respond, recover. 24/7/365.
MDR with our in-house SOC, vulnerability management, phishing simulation, and full incident response retainer. Aligned to NIST CSF 2.0 and CIS v8.
Azure, AWS, and M365 done right.
Cloud migrations, FinOps, identity hardening, Intune, and a zero-trust network architecture you actually understand. Audit-ready by default.
US-based humans. 47-second average pickup.
Tiered helpdesk covering Tier 1 through 3, integrated with your tools and ticketing. Onsite dispatch for any office across New England within 4 hours.
SOC 2, HIPAA, CMMC, PCI.
We map controls, run the gap assessment, build the evidence library, and sit beside you in audit. We've passed 80+ external audits without a finding.
Strategic security leadership, fractional cost.
Board reporting, risk register, security roadmap, vendor reviews, and tabletop exercises. A senior security leader on retainer, without the seven-figure hire.
Industries we serve
RIAs, family offices, fintechs. FINRA and SEC-aligned controls.
Practices, MSOs, and biotech. HIPAA and HITRUST coverage.
Plant networks, OT segmentation, and CMMC for the DIB.
Law, accounting, consulting. Confidentiality is the product.
Right-sized stack with grant-friendly pricing and reporting.
Field offices, project sites, and roving devices made secure.
11 yrs
In business
<47s
Helpdesk avg pickup
99.99%
Network uptime
0
Client breaches under our MDR

Case study
70% ticket reduction, SOC 2 Type II passed, $42K/yr saved on insurance
When Stratus moved from a regional MSP to Meridian Helix, they inherited 14 years of accumulated tech debt: shared admin passwords, an aging on-prem file server, two unsupported VPN appliances, and zero MFA. In 60 days we rebuilt their stack on Microsoft 365 E5, deployed Intune across 220 endpoints, stood up our MDR with full EDR coverage, and rotated every privileged credential. Six months later they passed their first SOC 2 Type II audit with zero findings.
60 days
Full migration
220
Endpoints onboarded
0
Audit findings
$42K
Annual insurance savings
Clients
"After three failed MSPs, Meridian Helix rebuilt our entire stack in 60 days. Tickets dropped 70% and our cyber insurance premium went down for the first time ever."
Karen Liu
COO, Stratus Wealth Advisors
"Their SOC caught a credential-stuffing attack at 2:14 AM and locked it out before a single account got compromised. Worth every dollar."
Dr. Anil Mehta
Practice Owner, Beacon Health Partners
"We passed our SOC 2 Type II audit with zero findings. Our auditor said our evidence library was the cleanest she'd ever seen."
James O'Connell
CFO, Granite Manufacturing
90 minutes with a senior engineer. You leave with a written gap analysis, prioritized roadmap, and a fixed-fee proposal if (and only if) you want one.