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24/7 Security Operations Center · Boston, MA

Plans

Per-user pricing. No hidden fees.

Every plan is all-you-can-eat support for the user count on your invoice. No nickel-and-diming for tickets, project hours, or after-hours response.

Essential

$89/ user / month

Managed IT for stable, lower-risk teams.

  • 24/7 monitoring & patching
  • Helpdesk (Tier 1 and 2)
  • Microsoft 365 / Google Workspace management
  • Endpoint protection (EDR)
  • Quarterly business review
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Most popular

Secure

$149/ user / month

Managed IT plus full security stack.

  • Everything in Essential
  • 24/7 SOC and MDR
  • Vulnerability management
  • Email & DNS security
  • Phishing simulation & training
  • Monthly executive report
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Regulated

Custom

For HIPAA, SOC 2, CMMC, and FINRA shops.

  • Everything in Secure
  • Virtual CISO and vCIO
  • Audit-ready evidence library
  • Incident response retainer
  • Tabletop exercises (quarterly)
  • Dedicated client success team
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Pricing assumes 25 user minimum. Multi-year discounts and nonprofit pricing available on request.

Compare plans

What's in each tier, line by line.

FeatureEssentialSecureRegulated
24/7 monitoring and patching
Helpdesk (Tier 1 and 2)
Endpoint protection (EDR)
Quarterly business review
24/7 SOC and MDR
Vulnerability management
Phishing simulation and training
Email and DNS security
Virtual CISO and vCIO retainer
Audit-ready evidence library
Incident response retainer
Quarterly tabletop exercises
US-based helpdesk team

Pricing FAQ

What clients ask before they sign.

What is a typical all-in monthly cost?

A 60-user company on Secure typically runs $9K to $12K per month, all-in. That replaces a helpdesk vendor, a SOC, a vCIO, and most line-item project work.

Are projects billed separately?

Projects under 4 hours are included. Larger initiatives like a Windows 11 migration or a network refresh are scoped and quoted up front with a fixed fee.

Is there a long-term contract?

Standard agreement is 24 months with a 60-day off-ramp. Month-to-month is available at a 15% premium.

Do you have a minimum user count?

Yes. 25 users on Essential or Secure. Below that we'll refer you to a regional MSP that's a better fit.

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Meridian Helix

Managed IT, cybersecurity, and cloud for mid-market businesses across New England since 2014.

Office

200 Wharf Square, Suite 410
Boston, MA 02110

(617) 555-0192
hello@meridianhelix.com

SOC Hours

  • Mon to Fri8:00a to 6:00p ET
  • 24/7 SOCAlways on

© 2026 Meridian Helix Inc. SOC 2 Type II. ISO/IEC 27001. CMMC Level 2.

Demo site by Rullo Dynamics. Company and case studies are fictional.